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Service Center 2008 President's Award winner!


"Ford Motor Company's President's Award recognizes and rewards Dealers who have excelled in achieving superior Customer Satisfaction and are Blue Oval Certified.
The President's Award recipients exemplify commitment and resolve. They understand what it takes to attain the distinction of a leader and can consistently exceed that level.What makes this award even more significant is that Customers are the judges. Through a comprehensive survey, Customers rate Dealers on the basis of their Sales and Service experiences.Yearly only 340 Dealerships out of more than 5,000 are awarded this high honor."
 
FORD MOTOR COMPANY
 
Town and Country Ford has the distinction of being the only Ford Dealer in the Charlotte area to receive Ford Motor Company's highest award for Customer Satisfaction.
 
Making sure our Customers are happy is what everyone at Town and Country Ford strives for. And it takes real teamwork to make it happen. From the person who answers the phone to our Sales Consultants, Technicians, Office staff,  Parts and Body Shop staff, everyone plays a part in providing our Superior Customer satisfaction.
 
Who knew how satisfying the road to Customer satisfaction would be? Along the way we have encountered many many, Customers who are a pleasure to serve and have become part of the Town and Country Ford Family.

 
If you are new to the Town and Country Ford family welcome we look forward to a long relationship. And if you have not come in to visit please take the time to stop by and say 'Hi'... we welcome the opportunity to welcome you to our family of satisfied customers and make a new friend!


Charlotte Auto Repair - Town & Country Ford

Our car repair experts at Town & Country Ford have a thorough knowledge of Ford auto repair and service in the Charlotte, Concord, Matthews, and Fort Mill area. You can depend on our service department. We offer monthly Ford service specials so our customers can save big on car repairs. We know how much you depend on your car, truck or SUV. Our mechanics consistently provide our customers with high quality auto repairs, and will advise you on any developing issues with your car before they become major problems.

If you are planning on making a car repair yourself, Town & Country Ford also has a fully-stocked car parts inventory in our Charlotte Ford auto parts center.

Visit Town & Country Ford and check out our great selection of new Fords in Charlotte. You will also find a variety of quality used cars to choose from.

Service Department News & Events

2008 SERVICE SATISFACTION CUP

Town and Country Ford has been awarded the Charlotte Region Top Performing Dealer 2008 Service Satisfaction Cup based on our excellent customer service!
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Contact Information

Doug McAteer
Town & Country Ford

5401 East Independence Boulevard

Charlotte, NC 28212
sales Sales:
800-410-3226
service Service:
800-410-7454
phone3 Parts:
800-410-7454

Hours

  • Monday: 7:00AM-6:00PM
  • Tuesday: 7:00AM-6:00PM
  • Wednesday: 7:00AM-6:00PM
  • Thursday: 7:00AM-6:00PM
  • Friday: 7:00AM-6:00PM
  • Saturday: 8:00AM-4:00PM
  • Sunday: closed