Service Center

Why Service with Us

Here are a few reasons you should consider servicing your vehicle at Town & Country Ford.

• Award-Winning Customer Care: As the only Charlotte Ford dealer to win the prestigious President's Award four years in a row, and recognized as a J.D. Power Dealer of Excellence for seven consecutive years, our commitment to exceptional service is proven—and personal.
• Unmatched Service Expertise: With 550+ years of combined experience across all departments and Certified Master Technicians (including 2 Senior Masters), our home-grown team delivers proven excellence you can trust.
• Your Local Ford Experts: From vintage Mustangs to the all-electric Mustang Mach-E and F-150s to heavy-duty F-550s - we are your local Ford experts. With ongoing training from the manufacturer, we can keep any Ford at peak condition.
• Keeping You Involved: Schedule service with us, and our Ford Certified Technicians will keep you updated with videos, texts, and more so you can make the best decision. You can even schedule, approve and pay for service all on your phone.
• GT & EV Specialists: Our Service Team is Electric Certified and specializes in high-end Ford performance. Our state-of-the-art facility lets you service your GT with confidence, and charge your Mustang Mach-E with every service.
• Feast at the Nor' Easter: Visit the all-new Nor' Easter restaurant to fill up your tank while you service your Ford. Located by our Service Drive, the Nor' Easter offers a full lineup of tasty treats and beverages. Visit us today.
• Ford Pickup & Delivery: Now you can service your Ford from the comfort of home. You don't have to come to us, we will come directly to you. Schedule service at home, and we can pick up your Ford or shuttle you to our service center. You get the benefit of Master Certified Technicians, OEM parts, and competitive service pricing—all on your time. Contact our team to service your Ford from home.
• Same Day Service: There is no appointment necessary for routine maintenance. Our quick lube center will have you back on the road in no time.

Your Trusted Ford Service Center in Charlotte

Recognized as JD Power's Dealer of Excellence for four consecutive years, we take pride in providing an exceptional Ford experience. Our Master Technicians start with an upfront service price and follow through with the best service experience in Charlotte. Understanding the urgency to get back on the road, our service team keeps you involved every step of the way, providing updates through videos, texts, and more so you can make informed decisions. Schedule service with us, and our Ford Certified Technicians will keep your Ford at peak condition while keeping the servicing process straightforward. From vintage Mustangs to the all-electric Mach-E, your local Ford experts at Town & Country are equipped to handle it all. With ongoing training from the manufacturer and superior customer service, we ensure your Ford stays in optimal condition. Need auto service during your lunch break? With the Pit Stop restaurant in our showroom, you can enjoy a meal while we maintain your Ford, ensuring you're back in business in no time.

Schedule your next service center appointment with us today!

Feel free to visit our Ford Service Center in Charlotte or conveniently schedule online. While you're at it, inquire about our current service specials tailored for the Charlotte area. You can also explore our online specials for exclusive offers that enhance the value of your service visit.