Town and Country Ford Service Center | Charlotte
Expert Ford service. Value pricing. No surprises.
Upfront pricing from Ford-certified technicians and genuine Ford parts.
We shop local competitors so you don't have to.
Why choose Town and Country Ford?
Recognition that means something
Award-winning care backed by proven guest satisfaction
Ford expertise across the lineup
Certified specialists for trucks, EVs, performance, and more
Service that keeps you connected
Mobile scheduling, updates, approvals, and payment
Expert Ford service in Charlotte done right
Cutting-edge service with factory-trained mechanics, Certified Master Technicians, OEM parts, and a straightforward, guest-focused process.
At Town and Country Ford, service is built around giving drivers confidence in both the work being done and the way the visit is handled. Our factory-trained technicians and Certified Master Technicians provide maintenance and repair support using quality parts, Ford-specific knowledge, and a process designed to keep things clear, efficient, and easy to follow.
Serving Charlotte-area drivers, we combine technical expertise with digital updates, flexible service options, and a customer experience shaped by the high standards that have earned our team repeated recognition for excellence.
What we offer:
- Award-Winning Customer Care: The only Charlotte Ford dealer to win the President's Award four years in a row and a J.D. Power Dealer of Excellence for seven consecutive years.
- Unmatched Service Expertise: 550+ years of combined experience across all departments and Certified Master Technicians (including 2 Senior Masters).
- GT & EV Specialists: Service team is Electric Certified and specializes in high-end Ford performance; charge your Mustang Mach-E with every service.
- Pickup, Delivery & Same-Day Options: Ford Pickup & Delivery and no-appointment routine maintenance help make service easier to fit into your day.
- On-site dining options: Visit the Nor' Easter restaurant by the Service Drive, and the Pit Stop restaurant in the showroom, while your Ford is maintained.
Service that works around you
What your Ford needs most
Routine maintenance and repair needs-plus manufacturer-recommended service packages-completed by certified technicians using quality parts and OEM, Ford-branded components.
Ford service you can trust in Charlotte
A dependable Ford needs consistent care from a team that understands how the vehicle was built to perform. At Town and Country Ford, we provide the routine maintenance and repair support drivers rely on, including oil changes, tire service, brake work, battery replacement, alignments, and manufacturer-recommended service packages.
Our team is equipped to work across a wide range of Ford vehicles, from daily drivers and work trucks to electric models and high-performance vehicles. With Certified Master Technicians, ongoing manufacturer training, and quality Ford-branded components, every visit is focused on protecting capability, safety, and long-term reliability.
We also know a better service experience goes beyond the repair itself. That's why we offer digital updates, mobile-friendly approvals and payment, pickup and delivery support, same-day routine maintenance options, and added on-site conveniences that help make every visit more manageable for Charlotte drivers.
Frequently Asked Questions
We check local pricing so you don’t have to. You’ll get a competitive price upfront, with no surprises.
Your Ford has a factory maintenance schedule. We’ll review it with you and only recommend what your vehicle actually needs.
Many services, like oil changes, can be done in a few hours. Others may take longer depending on your
Yes. We’ll always explain what we find and get your approval before we do anything additional.
Yes. We use genuine Ford parts designed specifically for your vehicle to help ensure the best fit, performance, and long-term reliability.
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Town and Country Ford
5401 E Independence Blvd
Charlotte, NC 28212
- Contact Us : (704) 774-4128
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